P&M developed a modular platform for Innotec GmbH that combines planning, communication and deployment control in real time. This enables complex waste disposal processes to be managed efficiently throughout Germany - from route planning to service documentation. The result: a transparent, digitally controlled process for over 1.8 million managed rental units.
The back office system takes over the strategic control of waste disposal logistics. Intelligent algorithms optimize tours according to location, capacity and time window. This reduces empty runs and distributes resources evenly.
Employees receive their tasks digitally via an intuitive app. Photos, checklists and real-time updates ensure transparency and enable smooth communication between head office and teams in the field.
Historical data on fill levels, tours and special orders are incorporated into planning. Dashboards and reports enable continuous analysis and optimization of service quality.
Existing processes were mapped and digital goals defined in joint workshops with Innotec. The UX concept laid the foundation for a system that combines technical complexity with ease of use.
Development of a scalable system architecture with a secure data structure. The back office system forms the strategic center for planning, monitoring and evaluating all tours.
Implementation of intelligent algorithms for dynamic route planning. Location data, vehicle capacities and time slots are processed in real time to generate optimal routes.
A user-friendly app was created for the field service. It displays tours, locations and tasks transparently and enables photo documentation and progress reports in real time.
Integrated reporting functions allow overfilled containers or damage to be passed on to the back office immediately. This keeps the flow of information up to date at all times.
Dashboards and reports provide an overview of capacity utilization, time expenditure and key performance indicators. This allows Innotec to continuously optimize and make data-based decisions.
Result
With the new platform, Innotec was able to significantly optimize its route planning. Automated workflows, mobile documentation and central data analysis have resulted in an end-to-end digital process - efficient, traceable and scalable.
Reduced empty runs and optimized use of resources
Transparent communication and real-time reporting
