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Digital portal for mental health - secure, personal, networked

Software Engineering
UI/UX Design
Customer:Fürstenberg Institute GmbH
Industry:Health

As part of the Fürstenberg Institute's digital transformation, P&M developed a cloud-based client portal that centrally bundles consulting services, documents and resources. The platform offers secure and intuitive access to all mental health services - flexible, brand-consistent and in a modern corporate design. P&M was responsible for the strategic concept, UX/UI design, technical development and hosting.

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Central platform for clients

The cloud portal serves as a central point of contact for clients. All advisory services, documents and resources can be accessed at any time - on desktop and mobile devices alike.

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Uniform design & consistent brand presence

The portal fits seamlessly into the new external appearance of the Fürstenberg Institute. Each interface element follows a consistent design system that conveys modernity, trust and professionalism.

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High usability & low-barrier access

A structured login process and intuitive user guidance enable clients to access relevant content quickly. The structure follows clear information hierarchies and UX best practices.

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Challenges

A portal that creates trust and reduces complexity

The challenge was to provide sensitive information securely while creating a positive, accessible user experience - both technically and emotionally.

  • Building a secure cloud portal for sensitive clients
  • Integration into existing systems and SAP infrastructure
  • Consistent brand management across website and portal
  • Ensuring mobile, accessible use
Implementation

From strategy to secure digital portal

P&M developed the cloud portal as part of the Fürstenberg Institute's digital strategy. Workshops, design iterations and technical integration resulted in a platform that combines functionality, security and user orientation.

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Strategy & target definition

Analysis of requirements and definition of portal goals in the context of the brand and digital strategy.

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Workshops & UX conception

Development of user needs, information architecture and user flows in co-creation with the project team.

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UI Design

Development of a consistent design system that conveys the modern look and feel of the brand and creates trust.

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Technical implementation & integration

Development of the portal based on WordPress with connection to SAP systems and internal resources.

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Cloud Hosting & Security

Setting up a managed hosting environment for high availability and data security.

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Go-Live & further development

After going live, P&M provides ongoing support - with monitoring, regular updates and continuous optimization of response quality through feedback loops.

Result

Digital accessibility for mental health

With the new cloud portal, the Fürstenberg Institute is strengthening its position as a leading organization for mental health. The portal provides clients with simple, secure access to counseling services and information - technically precise, creatively clear and humanly accessible.

  • Uniform portal design with clear user guidance

  • Secure, cloud-based system with SAP integration

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